Help & FAQ
Orders & Shipping
1. How long does delivery take?
We typically deliver orders within 6–10 business days across India. Delivery time may vary depending on your location and product availability.
2. Do you deliver all over India?
Yes, we offer pan India delivery, including most cities, towns, and villages.
3. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery in real-time.
4. Is there any shipping charge?
We offer free shipping on most products. Any applicable charges will be clearly shown at checkout.
Payments
5. What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) where available.
6. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available on selected products and locations.
Returns & Refunds
7. What is your return policy?
We offer a 5-day return policy. If you receive a damaged, defective, or wrong product, you can request a return within 5 days of delivery.
8. How do I request a return or replacement?
Simply contact our support team with your order ID and an unboxing video, and we will assist you with the process.
9. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned item is received and inspected.
Order Issues
10. What if I receive a damaged or wrong item?
We sincerely apologize! Please contact us within 48 hours of delivery with an unboxing video, and we will arrange a replacement or refund.
11. Can I cancel my order?
Yes, orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible.
Products & Quality
12. Are your products good quality?
Yes, all products go through basic quality checks before shipping to ensure customer satisfaction.
13. Why are your prices lower than other websites?
We work directly with suppliers to offer competitive pricing, so you get the best value for money.