Help & FAQ
Everything you need to know about our collections and services.
Shipping & Orders
How long will my order take to arrive?
Standard shipping typically takes 3–9 business days. You will receive a tracking link via email once your order has been dispatched from our studio.
Can I track my shipment?
Yes, all orders include a tracking number. You can monitor your package’s journey through the link provided in your shipping confirmation email.
Product & Care
How do I maintain the shine of my jewelry?
We recommend keeping your pieces away from water, perfumes, and lotions. Store them in the provided signature box when not in use to prevent oxidation.
Are the materials safe for sensitive skin?
Our collections are curated with skin-friendly materials. For specific details on metals or stones, please refer to the individual product descriptions.
Payments & Returns
What payment methods do you accept?
We accept all major credit cards, UPI, and digital wallets. Payments are processed through a secure, encrypted gateway for your safety.
What is your return policy?
We accept returns within 5 days of delivery for items in their original, unworn condition. Please note that certain items, such as earrings, are non-returnable for hygiene reasons.